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This section offers guidance for meeting personnel training-related SARPs and licensing-related SARPs, focusing on those areas that may have increased importance in COVID-19 operations or that may…

COVID-related constraints and concerns have led to significant changes to flight operations. While it may be some time before operations can be considered "normal", guidance provided in this section…

Any data about aviation operations that can be used to learn how to improve safety, can be considered "safety data."  HP insights gathered from safety data can provide information on how the…

The five HP principles presented below highlight key aspects of human performance and are informed by research and operational experience. None of them operate in isolation.  Recognizing that…

The Airworthiness section under the Operational Safety Section (OPS) is responsible for, amongst other things, the development of SARPs and guidance material related to the certification and…

​This site provides access to the following tools:Aircraft Type DesignatorsLocation IndicatorsThree-Letter and Telephony Designators (3LD)International Codes and Route Designators (ICARD)Satellite-…

Human Performance (HP) represents the human contribution to system performance and refers to how people perform their work.  Throughout the aviation system, people are both the source of some of…

Systems thinking is an approach to viewing systems holistically, rather than focusing on component failures and on direct causal relationships between those components. Through this approach, the…

Introducing automated systems does not mean that humans are no longer relevant. If anything, to achieve the desired system performance outcomes with automated systems, it is critical to consider how…

Page ContentICAO maintains the following Regional Offices to provide closer support and coordination for Member States: ​Bangkok: Asia and Pacific (APAC) Office Cairo: Middle East (MID…