COVID-related constraints and concerns have led to significant changes to how cargo is carried and what cargo is carried, with particular dangerous goods implications. While it may be some time…
The Airworthiness section under the Operational Safety Section (OPS) is responsible for, amongst other things, the development of SARPs and guidance material related to the certification and…
Human Performance (HP) represents the human contribution to system performance and refers to how people perform their work. Throughout the aviation system, people are both the source of some of…
Any data about aviation operations that can be used to learn how to improve safety, can be considered "safety data." HP insights gathered from safety data can provide information on how the…
Introducing automated systems does not mean that humans are no longer relevant. If anything, to achieve the desired system performance outcomes with automated systems, it is critical to consider how…
The five HP principles presented below highlight key aspects of human performance and are informed by research and operational experience. None of them operate in isolation. Recognizing that…
Human-centered design (HCD) - also known as user-centered design – is an approach that helps ensure that the product being designed – such as systems, equipment, procedures, services, or regulations…
Systems thinking is an approach to viewing systems holistically, rather than focusing on component failures and on direct causal relationships between those components. Through this approach, the…