Safety Management Manual (Doc 9859)

Introduction

This edition is intended to support States in implementing effective State safety programmes (SSP). This includes 
ensuring that service providers implement safety management systems (SMS) in accordance with the provisions of Annex 19. 

The fourth edition is divided into nine chapters which progressively builds the reader’s understanding of safety 
management. These chapters can be grouped under the following three themes: 
1) Safety management fundamentals – Chapters 1 to 3 build the reader’s understanding of the 
fundamental principles underpinning safety management.
2) Developing safety intelligence – Chapters 4 to 7 build on the fundamentals. These chapters comprise 
four interrelated topics concerned with leveraging safety data and safety information to develop 
actionable insights which can be used by an organization’s leadership to make data-driven decisions, 
including those related to the most effective and efficient use of resources.
3) Safety management implementation – Chapters 8 and 9 explain how to apply the concepts from the 
preceding chapters to institutionalize safety management at the State and service provider level.

Click here to access a summary of the changes between the 3rd and 4th editions of the SMM.

Contents

 Chapter 1. Introduction
          1.1 What is safety management?
          1.2 Safety management applicability
          1.3 Implementing safety management
          1.4 Integrated risk management

Chapter 2. Safety management fundamentals
          2.1 The concept of safety and its evolution
          2.2 Humans in the system
          2.3 Accident causation
          2.4 Management dilemma
          2.5 Safety risk management

Chapter 3. Safety culture
          3.1  Introduction
          3.2 Safety culture and safety management
          3.3 Developing a positive safety culture

Chapter 4 . Safety performance management
          4.1 Introduction
          4.2 Safety objectives  
          4.3 Safety performance indicators and targets
          4.4 Monitoring of safety performance
          4.5 Update of safety objectives

Chapter 5. Safety data collection and processing systems
          5.1 Introduction
          5.2 Safety data and safety information collection
          5.3 Taxonomies
          5.4 Safety data processing
          5.5 Safety data and safety information management

Chapter 6. Safety Analysis
          6.1 Introduction
          6.2 Types of analysis
          6.3 Reporting of analysis results
          6.4 Safety information sharing and exchange
          6.5 Data-driven decision-making

Chapter 7. Protection of safety data, safety information and related resources
           7.1 Objectives and content
           7.2 Fundamental principles
           7.3 Scope of protection
           7.4 Level of protection
           7.5 Principles of protection
           7.6 Principles of exception
           7.7 Public disclosure
           7.8 Protection of recorded data
           7.9 Safety information sharing and exchange

 Chapter 8. State safety management
          8.1 Introduction
          8.2 State safety programme (SSP)
          8.3 Component 1: State safety policy, objectives and resources
          8.4 Component 2: State safety risk management
          8.5 Component 3: State safety assurance
          8.6 Component 4: State safety promotion
          8.7 SSP Implementation

Chapter 9. Safety management systems (SMS)
          9.1 Introduction
          9.2 SMS framework        
          9.3 Component 1: Safety policy and objectives
          9.4 Component 2: Safety risk management
          9.5 Component 3: Safety assurance
          9.6 Component 4: Safety promotion
          9.7 Implementation planning