Presentations
Session 4: Accessibility: Technology, Identity and Passenger Empowerment
Consolidated slides from the following speakers:
Moderator: Suzanne Acton-Gervais, President, Association of Canadian Travel Agencies and Travel Advisors (ACTA)
- Federico Cabrera, Director, Airport Operations and Customer Experience Manager, Carrasco International Airport, Uruguay
- Andrea Wright, Chief Executive Officer, Pacific Assistance Dogs Society (PADS)
- Katie Faires, Product Strategy, Boeing Commercial Airplanes
Session 5: Safety, Security & Dignity: Building a Holistic Facilitation Environment
- Kirk Goodlet, InterVISTAS Consulting, and ACI Terminal Operations Committee Member
- Sarah Eve De Lisle, Chief, Accessibility and Regulations, Aéroports de Montréal (YUL)