U-AID - Humanitarian Operations using UAS


22 September 2020, 1000 EDT Montreal



 Registration is now closed.  Recording is now available here.





This webinar will present ICAO's guidance material for humanitarian aid and emergency response (U-AID) using UAS. Following an overview of this material and best practices, UA Operators who perform humanitarian operations (Drone Delivery Canada and GlobalMedic) will share their experiences. Additionally, the efforts by a new organization (UPDWG) who is intent on progressing "drone delivery data" collection will present their method to inform the efficacy of safe UAS operations, in a free access platform.



CAA Inspectors, UA Operators, Non-Governmental Organizations (NGOs) and other Stakeholders



JC Shine, Technical Officer, Remotely Piloted Aircraft Systems Section, ICAO


 Michael Zahra, President & CEO, Drone Deliverary Canada


Gabriella Ailstock, Coordinator, UPDWG


Rahul Singh, Executive Director, Global Medic




JC Shine

JC Shine is a Technical Officer in the Remotely Piloted Aircraft Systems (RPAS) Section in the Air Navigation Bureau at the International Civil Aviation Organization (ICAO). Ms. Shine is in here third year with the RPAS section. Projects she has contributed to at ICAO include the ICAO UAS Model Regulations and Advisory Circulars, the Humanitarian Aid and Emergency Response Guidance, the ICAO Unmanned Aviation Fundamentals course as well as additional assignments.


JC has a Bachelor of Science and MBA from Oklahoma City University and two associates degrees, one in unmanned aerial vehicle flight operations. Ms. Shine is seconded from the U.S. FAA where she is an Operations Safety Inspector with emphasis on UAS. While with the FAA, she served as a UAS focal point in addition to field duties until joining headquarters where she served on the UAS rulemaking team with other policy responsibilities. She holds an ATP, CFI, and remote pilot certificates.


Michael Zahra

Michael Zahra is the President and CEO of Drone Delivery Canada and is responsible for developing and executing their strategic plan.  He is a seasoned executive with over 30 years-experience as a senior level leader. Michael brings in-depth experience in engineering, logistics, P&L management, customer & vendor relationship management, strategic planning & execution, change management, innovation, business reinvention, project management, continuous improvement, industrial sales & marketing, corporate social responsibility and employee engagement.  He previously held various positions with Staples Business Advantage, Yahoo, Schlumberger, Alcatel and Motorola.   He also brings close to 20 years -experience in various Board positions. Michael has a B.A.Sc. in Electrical Engineering, an M.B.A. and a P. Logistics designation.   He is a world traveler having visited 57 countries.


Gabriella Ailstock

Gabriella Ailstock is the co-coordinator of the UAV for Payload Delivery Working Group (UPDWG). She is a global health professional who specializes in integrating drones into public health systems to transform healthcare delivery to reach everyone. Gabriella oversees the working group's strategy and knowledge sharing agenda in addition to establishing new partnerships to grow the member base. She also has firsthand experience in establishing medical drone delivery operations in the Democratic Republic of Congo and Mozambique. 


Rahul Singh is the Executive Director of GlobalMedic. He has personally led over 30 GlobalMedic missions around the world and is the charity's Executive Director. Singh has been a professional emergency worker since 1988.  In 2009, Singh received Canada's Top 40, Under 40 award from Caldwell Partners and in 2010 was named as one of Time Magazine's 100 Most Influential People in the World. In 2012, he was invested as an officer of the Order of Ontario.



Drone Delivery Canada Summary

Drone Delivery Canada is a publicly traded, disruptive, pioneering, technology company focused on designing, developing and implementing commercially viable, drone-based logistics systems for government, commercial, industrial & retail customers globally. DDC is fully commercialized, operational and revenue-generating, with a robust sales funnel of global prospects.


The Company's patented, fully-integrated hardware/software platform is offered as a managed service in a SaaS business model. This disruptive technology is used for delivering goods in hard to access locations or when time is of the essence. The drones operate autonomously while DDC's proprietary FLYTE software monitors air traffic, weather, obstacles and other elements along the way. 


Drone Delivery Canada is leading commercial and industrial companies into the future by enabling them to access new markets while reducing lead times and costs; also, humanitarian deliveries were recently executed in Canada.



The UAV for Payload Delivery Working Group (UPDWG) is a global community of stakeholders interested in the development, advancement and application of drones for use in public health and supply chain systems. Membership consists of 300+ representatives from a wide range of organizations including NGOs, UAV manufacturers and service providers, governments, UN Agencies, donors and more. 


Regulator, government and donors need quality evidence of the safety, feasibility and reliability of BVLOS drone transportation to make informed decisions on drone operations in their countries. UPDWG has developed the Medical Drone Delivery Database (MD3) to consolidate evidence from current and past health-related drone operations. This database serves to help stakeholder make informed decisions on drone operations based on the latest evidence, in a free to access platform. 



We were founded based on the idea that aid could be delivered more effectively and efficiently. GlobalMedic's goal has always been to get the right aid to the right people at the right time. Professional emergency workers along with other professional and skilled volunteers help deliver our programs to the people who need it most. We have run 222 responses in 73 countries around the world. GlobalMedic strives to be innovative and cost-effective in every aspect of our organization. Whether it is re-imagining existing products, developing our award winning RescUAV program or finding new ways to engage Canadians, we are always looking forward.


RescUAV Program: When disaster strikes, better information is needed to help rescuers save lives. GlobalMedic's RescUAV project is using innovation to provide this information. Through UAV technology, we gather better information that is used to make aid delivery more efficient by providing Search & Rescue support, Situational Awareness, Emergency Mapping and Aid Delivery. Through this program, GlobalMedic is changing the way the world responds to disasters.


GlobalMedic has been using innovative UAV technology to save lives since 2014. UAVs helped us respond to Typhoon Hagupit in the Philippines, the 2015 earthquake in Nepal, the 2016 earthquake in Ecuador, the 2017 mudslides in Colombia, the 2018 volcanic eruption in Guatemala, and Hurricane Dorian in the Bahamas. Imagery captured by our UAVs identified the most vulnerable and affected communities, allowing not only our teams, but all responders on the ground to deliver aid where it was needed most. Through these responses, GlobalMedic has gained valuable experience flying UAVs in disaster zones.


Our RescUAV Program was selected as a winner of the 2017 Google.org Impact Challenge Canada — celebrating the use of innovative Canadian technology to tackle some of the world's biggest social challenges. We were awarded a $250,000 grant which we are using to expand the RescUAV program.


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