Air Traffic Services Guidance for Operation in a COVID-19 Context


Please note that this webinar is intended for participants from the ICAO NAM/CAR Regions (North America, Central America and the Caribbean).


English Webinar:

9 June 2020, 0900 Mexico City/ 1000 EDT (Montreal Time)


Spanish Webinar:

11 June 2020, 0900 Mexico City/ 1000 EDT (Montreal Time)



English Webinar:

Registration is now closed.  Recording is now available here.


Spanish Webinar:

Registration is now closed.  Recording can be found at the top of the page.






Despite the fact that there is currently a significant reduction in air operations, the provision of air traffic services continues to be a fundamental part of the essential supply chain that enables us to face the COVID-19 pandemic.


It is expected that the gradual reactivation of operations will be carried out in an environment in which the threat from the COVID-19 contagion is still relevant. Consequently, the ICAO NACC Regional Office has taken the initiative to compile this material with the objective of providing information to States that may not be readily available or dispersed in previously prepared documents.


This webinar will discuss:

  1. ATS contingency planning principles
  2. Basic protective measures to be implemented
  3. Enhanced procedures for ANS facilities
  4. ATC operational environment, enhanced working procedures
  5. Personnel wellbeing
  6. Reactivation of Services
  7. Procedures to address compromised facilities
  8. Safety risk management
  9. Considerations with regard to safety oversight/CAAs


Civil Aviation Authorities, Air Navigation Service Providers


Eddian Méndez Ramos




Mr. Eddian Méndez is an aviation professional with over 20 years of experience in increasingly responsible positions in the provision, supervision and oversight of Air Navigation Services.


Mr. Méndez started his aviation career as an Air Traffic Controller and was rated for tower, non-Radar and RADAR approach and area control.


After accumulating several years in the provision of ATC services, Mr. Méndez moved to the safety oversight part of the Civil Aviation Authority in the Dominican Republic, working in the development of regulation and supervision of air navigation services. Subsequently, he was in charge of the accident and incident investigation analysis processes and the supervision of safety management systems, at the State level and from service providers.


Mr. Méndez is a Computer Science Engineer with Masters degrees in both Quality Management System and Public Administration.


Since 2017, Mr. Méndez has been working as the Air Traffic Management and Search and Rescue Regional Officer for the ICAO North American, Central America and Caribbean Regional Office.


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