Human Performance (HP) represents the human contribution to system performance and refers to how people perform their work. Throughout the aviation system, people are both the source of some of the risks and an integral part of identifying and managing all risks.
How we support HP is informed by Human Factors (HF). HF is concerned with the application of what we know about human beings, their abilities, characteristics and limitations, to the design of equipment they use, environments in which they function and jobs they perform.
HP-related areas of work
HP considerations are key to enabling safe operations, whether focused on flight and cabin crew, air traffic operators, maintenance engineers, or other aviation professionals. HP-related areas of work are dispersed across a range of topics covered both within and outside of the OPS Section including:
Analysis of safety occurrences
Change management and introduction of new systems
HP considerations in automated systems
Remotely piloted aircraft systems
Safety risk management
Personnel Training and Licensing
Key HP concepts
Key concepts that highlight the human contribution to the aviation system and that provide a foundation for approaches and actions that support HP include:
Human Performance Principles
The Manual on HP for Regulators (Doc 10151)