Send an email to firstname.lastname@example.org providing details on the candidate, including his/her résumé. After reviewing the résumé, ICAO will advise whether the proposed candidate is eligible to take the course and, if so, will send a confirmation e‑mail with payment instructions.
||Please note that participants who are nominated by States and have successfully completed the course may, upon request, be seconded to ICAO for on-the-job training (OJT) as an ICAO auditor. Once an expert has successfully completed his/her OJT, the State or recognized organization agrees to second the expert to ICAO for at least two missions (audit or other Continuous Monitoring Approach activity) per year, with each mission lasting approximately two weeks.|
||ICAO offers fellowships in the form of reduced fees exclusively to participants from least developed countries and developing countries. Please send your request to ICAO at email@example.com. Within 10 working days, ICAO will inform you on your eligibility for fellowship.|
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To support the effective implementation of the ICAO USOAP Continuous Monitoring Approach, ICAO has developed computer-based training (CBT) for the experts nominated by Member States to learn the CMA methodology and the knowledge required in order to participate in CMA activities.
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The objective of this e-course is to prepare qualified aviation experts from States or recognized international organizations to perform ICAO CMA activities, including ICAO coordinated validation missions (ICVMs) and USOAP audits in support of the USOAP CMA. This training is offered in compliance with the ICAO Safety Oversight Audit Manual (Doc 9735) which states that ICAO shall provide the required training to auditors and subject matter experts (SMEs) through CBT.
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Upon successful completion of the e-course, participants will be able to:
describe and apply basic auditing techniques;
describe the ICAO USOAP;
describe the critical elements of an effective State safety oversight system;
describe and use the USOAP audit tools;
describe the conduct of an ICVM;
recognize the essential content of the protocol questions in the specific audit areas (OPS, AIR, AIG, ANS and AGA);
relate these protocol questions to the associated ICAO documents; and
apply the auditing techniques and methodology in the specific audit areas (OPS, AIR, AIG, ANS and AGA).
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The course is divided into four parts:
Part 1 ― Auditing basics modules
Effective communication, audit principles, audit techniques, team building, time management, public speaking
Part 2 ― USOAP audit modules
Overview of the ICAO USOAP, the critical elements of an effective State safety oversight system, and an overview of the USOAP audit tools
Part 3 ― ICVM modules
Evolution of USOAP to the CMA followed by ICVM establishment and implementation, process overview, pre-mission phase, on-site phase and post-mission phase
Part 4A ― Audit area modules
Aircraft operations including dangerous goods (OPS including DG), airworthiness of aircraft ― Part 1 (AIR Part 1), aircraft accident and incident investigation (AIG), aerodromes and ground aids (AGA) and air navigation services (ANS).
Part 4B ― Report writing modules (under development)
Report writing and methodology
This e-course is available in English only. It requires approximately 80 to 100 hours of committed study, to be completed within 120 calendar days starting from the first log-in. It consists of CBT modules and mandatory reading materials associated with some modules.
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Quiz questions provide a knowledge evaluation for each module, and two separate exams allow confirmation of knowledge and understanding of practical use of the course content, including mandatory reading materials.
An exam covering Parts 1, 2 and 3 will be conducted at the end of Part 3. Participants are required to obtain a minimum score of 70%. A retake is allowed twice if the score is 60% or more but less than 70%. If, in any attempt, your score is under 60%, you will not be eligible for any retake.
Upon successful passing of the exam pertaining to Parts 1, 2 and 3, participants will then proceed to a knowledge test on a specific audit area, which will qualify them to take Part 4 of the course. Participants are required to obtain a minimum score of 80% on their knowledge test. A retake is allowed twice if the score is 60% or more but less than 80%. If, in any attempt, your score is under 60%, you will not be eligible for any retake.
A final exam will be conducted at the end of the specific audit area module in Part 4 of the course. A minimum score of 80% is required to successfully complete Part 4. A retake is allowed twice if the score is 60% or more but less than 80%. If, in any attempt, your score is under 60%, you will not be eligible for any retake.
ICAO reference documents will be available throughout the course and may be downloaded to facilitate self-study. These documents are an integral part of the course and should be thoroughly reviewed to complement the lessons learned. ICAO documents are valid for the period of the course only; ICAO will not provide any update to the ICAO documents after completion of the course.
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- ICAO roster for ICVM experts and USOAP auditors
Upon successful completion of the final exam, participants will be enlisted into the ICAO roster of ICVM experts and will be invited to participate in future ICVMs.
To be a USOAP auditor, participants who have passed the final exam will need to undergo and pass an on-the-job training (OJT) during an on-site audit led by a qualified ICAO staff member. Successful candidates will then be enlisted into the ICAO roster of USOAP auditors and will be invited to participate in future ICVMs and USOAP audits.
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Nominees for the computer-based USOAP CMA Activities Training Course must be either:
- current USOAP auditors (to undergo all modules except report writing modules);
- current ICAO Technical/Regional Officer, who is not a USOAP auditor (to undergo all modules); or
- new applicants.
Essential qualifications and experience for new applicants:
- university degree, preferably in an aviation-related technical discipline, or equivalent qualifications and experience;
- minimum of 5 years’ work experience with a civil aviation organization as an engineer, inspector, auditor or aircraft accident investigator in any one of the following audit areas pertaining to the USOAP CMA:
- personnel licensing and training (PEL);
- aircraft operations (OPS);
- airworthiness of aircraft (AIR);
- aircraft accident and incident investigation (AIG);
- air navigation services (ANS), including air traffic management, meteorology, aeronautical information systems, search and rescue; or
- aerodromes and ground aids (AGA);
- working knowledge of the Convention on International Civil Aviation (Doc 7300) and its relevant Annexes, ICAO Standards and Recommended Practices (SARPs), and other related documents and guidance material;
- working knowledge and experience related to civil aviation legislation and regulations, and familiarity with internationally recognized regulatory systems, such as those developed by the European Aviation Safety Agency (EASA), the Interstate Aviation Committee (IAC/MAK) or the United States Federal Aviation Administration (FAA);
- working knowledge of States’ safety oversight systems and responsibilities of national, regional and supranational safety oversight organizations;
- good command of written and spoken English;
- ability to write clearly and concisely; and
- ability to use office automation equipment and contemporary computer software
Desirable qualifications and experience:
- knowledge of the ICAO organization, functions and activities;
- aviation industry experience, such as with an air operator, aviation training organization, approved design, production or maintenance organization, air traffic service provider, aerodrome operator or similar organizations;
- command of French and/or Spanish;
- knowledge of one of the other working languages of ICAO (Arabic, Chinese or Russian); and
- certification as a Quality Management System (QMS) auditor.
Desirable personal attributes:
- objective and analytical;
- ethical and fair;
- good communication skills at all levels; tactful and decisive, with sound judgment; and
- able to maintain harmonious working relationships in a multicultural environment and have an appreciation of, and sensitivity to, cultutal differences.
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For Windows users: Explorer 6+ or Firefox 2+
For Mac users: Safari 2+
The course requires an active Internet connection and the capability to run FLASH applications (the course cannot be downloaded to a PC).
Participants who have successfully completed the e‑course will receive a Certificate of Completion, issued by ICAO.
Participants who have successfully completed the OJT will receive a certification as auditors.