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The External Relations and Public Information Office is responsible for reviewing, advising on and coordinating ICAO's relations with Contracting and non-Contracting States, the Organizations of the United Nations Common System and with other international organizations; also responsible for promoting a positive image of ICAO globally to the world's mass and specialized media, to specialized civil aviation public and the general public by means of networking with the news media and by preparing and disseminating news releases, feature articles, audio-visual productions, exhibits, publications and other informative presentations on the activities of the Assembly, the Council and the Secretariat; producing the ICAO Journal and arranging for acceptable advertising therein; answering enquiries and arranging public visits at Headquarters.
The Office monitors activities of the international system which are of mutual interest to ICAO, the United Nations and other international organizations, directs attention to international affairs and political developments which may affect ICAO, and makes arrangements for the representation of the Organization at meetings of other organizations.
The Office also provides policy guidance and advice on matters relating to the privileges and immunities granted to the Organization, national representatives and staff of the Secretariat. It acts as the focal point for ICAO's relations with the Host States of the Organization's Headquarters and of the Regional Offices.
The Office is responsible for arranging and supervising the ICAO Familiarization Course.
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