Course Category Number Course Name

Title

00010146

Local Code

TCVG22

Course Name

Quality Management Systems for ANS

Duration

5

Duration Type

Day(s)

Start Date

co_startrq

No

Tuition

0.00

Tuition Currency

USD

Remarks 1

For dates, prices and location please call us at +1 514 390 6840 or visit our Web site at: www.iata.org/training



You may register on-line for this course at www.iataonline.com

*Also available as in-company training.

Remarks 2

co_cnsatm

No

co_stpcont

No

End Date

2004-10-04T04:00:00Z

Objectives

- Increase your safety in ANS operations, focusing on operation defects and damage

- Develop a quality culture to increase customer satisfaction and team coordination

- Know the key points of a quality system and the implementation process in the ANS administration

- Know the relation between the ISO 9001:2000 model, the JAA and FAA quality standards and ICAO recommendations

- Compare different quality, safety and service best practices in the aviation industry

Prerequisite

Who should attend:

- General managers of Air Navigation System organisations

- Personnel from civil aviation authorities

- Operations and maintenance managers and Supervisors from ANS

- Air Traffic Controllers and ANS operations personnel
Created at 05/07/2012 11:52 AM by Hassan, Souhdi
Last modified at 05/07/2012 1:07 PM by Hassan, Souhdi