Course Category Number Course Name

Title

00005220

Local Code

TALP10

Course Name

Airline Passenger Services

Duration

10

Duration Type

Day(s)

Start Date

co_startrq

No

Tuition

0.00

Tuition Currency

USD

Remarks 1

For dates, prices and location please call us at +1 514 390 6840 or visit our Web site at: www.iata.org/training



You may register on-line for this course at www.iataonline.com

*Also available as in-company training.

Remarks 2

co_cnsatm

No

co_stpcont

No

End Date

2004-10-04T04:00:00Z

Objectives

- Apply IATA passenger and baggage handling standards

- Gain a practical working knowledge of all airport passenger service functions

- Find out how to assist passengers in a professional and customer-focused manner

Prerequisite

Who should attend:

- Passenger service managers

- Customer service managers

- Handling staff/agents

- Instructors
Created at 05/07/2012 11:52 AM by Hassan, Souhdi
Last modified at 05/07/2012 1:06 PM by Hassan, Souhdi